Frequently Asked Questions (FAQs)
Find answers to frequently asked questions about our high-security vehicle barrier systems, including product details, installation guidance, and support services.
General Information
Who is Secure India, and what are your areas of expertise?
Secure India is a leading security solutions provider specializing in entrance control systems and hostile vehicle mitigation (HVM) products. Our expertise includes crash-rated barriers, bollards, gates, road blockers, turnstiles, and automated access control solutions designed to meet international safety and performance standards.
"What does Secure India do, and what solutions do you provide?"
Secure India designs, manufactures, and supplies advanced security and access control solutions. We provide a wide range of products including crash-rated barriers, bollards, road blockers, gates, turnstiles, flap barriers, and automated entry systems. Our solutions are engineered to deliver reliable protection for critical infrastructure, commercial spaces, government facilities, and high-security zones.
"Can you tell me about Secure India and the products you specialize in?"
Secure India is a trusted manufacturer of high-security entrance control and hostile vehicle mitigation (HVM) solutions. We specialize in crash-rated barriers, bollards, gates, road blockers, tire killers, turnstiles, flap barriers, and automated access systems. Each product is designed with advanced technology and tested to meet international safety standards, ensuring maximum protection for people, property, and critical infrastructure.
Crash Rated Barriers
"What do K4, K8, and K12 crash ratings mean in security barriers?"
“K4, K8, and K12 crash ratings are international security standards defined by the U.S. Department of State (DOS) to measure the impact resistance of barriers. They indicate a barrier’s ability to stop a vehicle of a specific weight traveling at a certain speed.
K4: Stops a 6.8-ton truck at 30 mph (48 km/h).
K8: Stops the same truck at 40 mph (64 km/h).
K12: Stops the truck at 50 mph (80 km/h).
These ratings ensure that barriers provide reliable protection against hostile vehicle threats.”
"Is it possible to integrate your barriers with modern access control systems?"
“Yes, our barriers are fully compatible with modern access control systems. They can be seamlessly integrated with RFID, biometric scanners, card readers, license plate recognition (ANPR), and other automated systems to provide secure, efficient, and user-friendly entry management.”
"Are your road blockers built to withstand extreme weather conditions?"
“Yes, our road blockers are engineered to perform reliably in extreme weather conditions. They are built with robust materials, corrosion-resistant coatings, and advanced sealing systems to withstand heavy rain, heat, dust, and cold climates, ensuring long-lasting performance with minimal maintenance.”
Tyre Killers / Spike Barriers
"What is the function of a tyre killer in security systems?"
“A tyre killer is a high-security traffic control device designed to stop unauthorized vehicles by puncturing their tires. It acts as a strong deterrent against forced entry, ensuring only authorized vehicles can access secured premises.”
"Do your spike barriers allow one-way or two-way control?"
“Our spike barriers are primarily designed for one-way traffic control, preventing unauthorized entry while allowing safe exit. However, we also provide customized two-way spike barrier solutions based on specific security requirements.”
"Are automatic tyre killers available in your product range?"
“Yes, we offer automatic tyre killers as part of our product range. These systems can be operated through push buttons, RFID, remote controls, or integration with access control systems, providing high security and smooth traffic management.”
Security Bollards
"What different types of bollards are available in your product range?"
We offer a wide range of bollards, including fixed, removable, retractable, automatic (hydraulic/electric), and crash-rated bollards. Each type is designed to meet different levels of security, traffic control, and architectural requirements.
"Have your bollards been crash-tested for certified impact resistance?"
Yes, our crash-rated bollards are tested and certified to international standards such as ASTM, PAS 68, and IWA-14. These certifications ensure reliable performance in stopping hostile vehicle threats and protecting high-security areas.
Installation & Maintenance
Do you also provide installation services for your security products?
Yes, we provide complete installation services carried out by our trained technicians. Our team ensures that every product is installed to international safety standards and operates at peak performance.
What is the typical delivery lead time for your products?
Delivery lead time varies depending on the product type and project requirements. Standard products are usually delivered within 4–6 weeks, while customized solutions may take longer.
Do you offer Annual Maintenance Contracts (AMC) for ongoing support?
Yes, we offer AMC (Annual Maintenance Contracts) to ensure the long-term reliability and smooth operation of our systems. Our maintenance services include regular inspections, preventive care, and prompt technical support.
Warranty & Support
What kind of warranty do you offer on your products?
We provide a standard warranty that covers manufacturing defects and product performance. The warranty period may vary depending on the product type, with options for extended coverage available upon request.
How can customers access technical support?
Customers can reach our technical support team through phone, email, or our service portal. Our experts provide prompt assistance for troubleshooting, maintenance, and product-related queries to ensure uninterrupted performance.
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